Privacy Policy

Last updated: 1 May 2026

Introduction

At TravelBoost, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel management platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

Information We Collect

Personal Information

We collect personal information that you provide to us such as name, email address, phone number, company details, and payment information when you register for our services.

Usage Data

We automatically collect certain information when you visit, use, or navigate our platform. This information may include device and usage information, such as IP address, browser type, operating system, and access times.

Customer Information

As a travel agency management platform, you may input information about your customers into our system. You are responsible for obtaining appropriate consent from your customers for this data.

How We Use Your Information

We use the information we collect or receive to:

  • Provide, operate, and maintain our platform
  • Improve, personalize, and expand our services
  • Process your transactions and manage your account
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Provide customer service and support
  • Analyze usage patterns to improve user experience
  • Prevent fraudulent activities and enhance security

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Our security measures include encryption, secure servers, regular security audits, and restricted access to personal information on a need-to-know basis.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

Third-Party Services

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@travelboost.my

Phone: +60 3-1234 5678

Address: Kuala Lumpur, Malaysia